At Polkadot Chocolate, we’re dedicated to delivering our Polkadot Mushroom Chocolate Bars, Polka Dot Gummies, and other premium products like Shroom Bars and Mushroom Chocolate Bars to you as quickly and safely as possible. Our Polkadot Bars and Polka Dot Shroom Gummies are crafted with care, and we take the same level of care in ensuring they reach you in perfect condition. Below is our Shipping Policy to provide clarity on how we handle shipping for all Polkadot Chocolate and Polkadot Mushroom Chocolate orders placed through our official website.
Shipping Destinations
We currently ship Polkadot Mushroom Bars, Polka Dot Gummies, and other Shroom Chocolate Bars to customers within the United States and select international destinations. Availability may vary based on local regulations regarding Mushroom Chocolate or products containing functional mushroom extracts (e.g., Lion’s Mane, Reishi). To confirm if we ship to your location, please check our website’s checkout page or contact our customer service team at info@polkadotchocolatebar.us.com.
Important Note: Some regions have restrictions on products like Polkadot Gummies or Magic Mushroom Chocolate Bars due to legal regulations surrounding mushroom-infused products. It is the customer’s responsibility to ensure compliance with local laws before ordering Polka Dot Chocolate or Polkadot Mushroom Gummies.
Shipping Rates
Shipping costs for Polkadot Bars, Polka Dot Shroom Bars, and Polkadot Gummies are calculated at checkout based on the following factors:
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Order Weight and Size: Larger orders of Mushroom Chocolate Bars or Shroom Gummies may incur higher shipping fees.
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Shipping Destination: Rates vary for domestic (U.S.) and international shipments.
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Shipping Method: Options include standard, expedited, or priority shipping (where available).
Example shipping rates (subject to change):
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U.S. Standard Shipping: $5.99 flat rate for orders under $50; free for orders over $50.
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U.S. Expedited Shipping: $12.99–$19.99, depending on order size and location.
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International Shipping: Starts at $15.99, varying by country and order weight.
Exact shipping costs will be displayed at checkout before you finalize your purchase of Polkadot Mushroom Chocolate or Polka Dot Gummies.
Processing Time
All orders for Polkadot Chocolate, Polka Dot Bars, and Shroom Chocolate Bars are processed within 1–2 business days (Monday–Friday, excluding holidays) from the date of purchase. Orders placed after 12:00 PM PST or on weekends/holidays will be processed the next business day. You’ll receive a confirmation email with tracking information once your Polkadot Mushroom Bars or Polka Dot Gummies have shipped.
Note: During peak seasons (e.g., holidays) or promotional periods, processing times may be slightly longer. We’ll notify you if there are any delays with your Mushroom Chocolate order.
Delivery Timeframes
Delivery times for Polkadot Bars, Polka Dot Shroom Gummies, and Mushroom Chocolate Bars depend on the shipping method and destination:
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U.S. Standard Shipping: 3–7 business days.
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U.S. Expedited Shipping: 1–3 business days.
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International Shipping: 7–21 business days, depending on the destination and customs processing.
Important: Delivery times are estimates and not guaranteed, as they may be affected by carrier delays, weather conditions, or customs clearance for international orders of Polkadot Mushroom Chocolate. We recommend ordering Shroom Bars or Polka Dot Gummies well in advance for time-sensitive occasions.
Temperature-Sensitive Shipping
To ensure your Polkadot Mushroom Chocolate Bars, Polka Dot Shroom Bars, and Mushroom Chocolate arrive in perfect condition, we take special precautions for temperature-sensitive products:
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Insulated Packaging: All Polkadot Chocolate orders are shipped in insulated packaging with ice packs during warmer months (April–October) or to regions with high temperatures.
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Expedited Shipping Recommended: To minimize the risk of melting, we strongly recommend choosing expedited shipping for Polkadot Bars or Shroom Chocolate Bars in warm climates.
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Delivery Instructions: Ensure someone is available to receive your Polkadot Mushroom Chocolate upon delivery, or request a hold at a local carrier facility to prevent prolonged exposure to heat.
If your Polkadot Gummies or Mushroom Chocolate Bars arrive melted or damaged due to shipping conditions, please contact us within 7 days of delivery with photos of the product for a replacement or refund (see our Return and Refund Policy for details).
Tracking Your Order
Once your order of Polkadot Mushroom Bars, Polka Dot Gummies, or Shroom Chocolate ships, you’ll receive a tracking number via email. Use this number to track your package through our shipping carrier’s website (e.g., USPS, FedEx, or DHL for international orders). If you don’t receive a tracking number within 3 business days, please contact us at support@polkadotchocolate.com.
Address Accuracy
To ensure timely delivery of your Polkadot Chocolate or Polka Dot Shroom Bars, please provide accurate shipping information at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses. If you need to update your shipping address after placing an order for Mushroom Chocolate Bars, contact us immediately at info@polkadotchocolatebar.us.com. Address changes are subject to approval and may incur additional fees if the order has already been processed.
Lost or Stolen Packages
Polkadot Chocolate is not responsible for lost or stolen packages after they have been marked as delivered by the carrier. If your Polkadot Bars, Polka Dot Gummies, or Shroom Chocolate Bars are marked delivered but you haven’t received them:
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Check with neighbors, your local post office, or delivery areas (e.g., porch, mailbox).
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Contact the carrier directly with your tracking number.
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If the issue persists, reach out to us at support@polkadotchocolate.com within 7 days of the delivery date, and we’ll assist you in resolving the issue.
International Shipping and Customs
For international orders of Polkadot Mushroom Chocolate or Polka Dot Shroom Gummies:
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Customs Fees: Customers are responsible for any customs duties, taxes, or import fees imposed by their country. These fees are not included in our shipping rates and must be paid upon delivery.
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Delays: International shipments may experience delays due to customs processing, which is beyond our control.
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Compliance: Ensure Polkadot Gummies or Mushroom Chocolate Bars containing functional mushroom extracts are legal in your country. We cannot refund or replace orders seized by customs for non-compliance.